Case Level Counterfactual Reasoning in Process Mining

Process mining is widely used to diagnose processes and uncover performance compliance problems. It also possible see relations between different behavioral aspects, e.g., cases that deviate more at the beginning of process tend get delayed in later part process. However, correlations do not necessarily reveal causalities. Moreover, standard diagnostics indicate how improve This reason we advocate use structural equation models counterfactual reasoning. We results from causal inference adapt these be able over event logs interventions. have implemented approach as a ProM plug-in evaluated it on several data sets.KeywordsProcess miningCounterfactual statementStructural model